Covered boat storage in Millbrae, CA

Cons: A frequent critique centers on significant price hikes, such as rates tripling over a ten-year span, which particularly affects long-term customers, while some mentioned a lack of basic amenities like proper lighting or electrical outlets in their units, and at least one customer experienced mandatory lock purchases without clear explanation.

Pros: The self storage facility offers impressive customer service, with a particular employee often praised for professionalism and helpfulness, and the facility has been appreciated for its cleanliness, ease of access, and recent renovations.

Cons: Customers have faced significant issues such as reservation and payment system glitches, poor customer service experiences, and problems related to early gate closures or ineffective resolution of billing and trash disposal misunderstandings.

Pros: The facility is complimented for its overall cleanliness, friendly staff, particularly Guivy, and some technological innovations like the updated app.