Self storage units in Columbus, GA

Cons: Though individual complaints are not prominent, typical concerns for storage facilities, such as sudden price increases, a lack of restrooms, hidden fees, or security weaknesses should be considered by prospective renters.

Pros: Customers express strong satisfaction with the exemplary customer service, notably citing the friendly assistance received over the phone and in person. The facility is praised for being significantly clean, easily accessible through an online platform, and providing secure storage with around-the-clock protection.

Cons: Repeated grievances allege that the facility is poorly managed, with frequent overcharging and unavailability of staff; additionally, property damage due to leaky roofs and rodent infestations has led to customer mistreatment and reports of hostility from the staff when issues are raised.

Pros: Customers have reported that the facility typically offers good prices and friendly staff, and it is appreciated for being both securely constructed and conveniently located.