Self storage units in Ball, LA

Cons: Despite the facility’s security features, there have been incidents of keypad malfunctions, property damages like flooding and vandalism, which highlight the need for better maintenance. There are also customer complaints about poor service from the staff and persistent increases in rental prices that contribute to a dissatisfaction among long-term patrons.

Pros: Customers appreciate the climate-controlled facilities, secure storage with passcode entry, and the availability of additional services, like U-Haul rentals.

Cons: There are significant complaints regarding a major lack of security leading to ransacked units and unsolved thefts with no proper notification standards to the clientele. Several customers highlighted serious communication issues, stating the inability to contact ownership regarding ongoing problems and a dissatisfaction with a driveway in poor condition.

Pros: Customers find the facility to offer a clean environment, with climate-controlled units that are secure, and some have reported outstanding customer service along with occasional discounts.