Indoor car storage in East Orange, NJ

Cons: There have been serious concerns about the facility including flooding that resulted in property loss without reimbursement, a lack of proper climate control promised with fees and mold on customer items, inaccessibility of supposedly provided facilities like office access and restrooms, and an overall feeling of dirtiness with uncomfortable odors.

Pros: The facility has received praise for its clean environment and helpful staff, with Carol and Wilson in particular mentioned for excellent customer service.

Cons: There have been incidents of privacy concerns with unsolicited phone calls and unpermitted use of personal identification without clear consent, and misleading online price listings that do not include mandatory additional fees like needed insurance.

Pros: Customers experience superior service from a friendly and knowledgeable staff, with an emphasis on the excellent assistance from the facility manager, leading to high satisfaction and recommendations.