Self storage units in Pittsburgh, PA

Cons: Customers have voiced discontent over strict billing policies leading to expensive fees for late payments, with reported instances of rates increasing over time, and dissatisfaction with misinformation about pricing provided by the staff.

Pros: The facility is applauded for its ease of use, both online and in person, and is praised for its cleanliness, newness, and climate-controlled environment.

Cons: Customers experience significant frustration due to sudden rate increases and limited access hours which overlap with standard work schedules, making it difficult to move items in or out. Some find the storage unit shapes deceptive from what is advertised, and there is concern over security owing to a nearby homeless encampment.

Pros: The self-storage facility is praised for its cleanliness, helpful and friendly staff, and a variety of storage unit sizes suitable for different needs.

Cons: Customer dissatisfaction arises from unaccommodated requests and inflexibility regarding truck rentals, leading to frustration due to poor communication and additional costs which seem unjustified to the clientele.

Pros: City Center Self Storage is celebrated for its secure, clean, and climate-controlled environment, alongside a range of unit sizes at competitive prices; the staff consistently delivers excellent customer service, making moves a smooth process for clients.

Cons: Some tenants experience localized issues such as lighting problems near certain units or tight parking spaces that complicate access, particularly with larger vehicles. Despite the facility's overall positive reception, these minor inconveniences can pose challenges during storage use.

Pros: Customers frequently praise the facility for its cleanliness, straightforward touchless sign-up, and responsive ownership, highlighting the owners' accommodating nature and excellent customer service. The location is convenient, the rates are competitive, and the premises boast up-to-date security features.