Self storage units in Makawao, HI

Cons: Recurring complaints include substantial rent increases over short periods and problematic experiences, such as lack of prorated refunds upon early move-out and improperly checked trucks, which lead to unwarranted damage charges for customers. The facility has been criticized for declining service and atmosphere due to management changes, and there are instances of perceived inattention to detail and confrontational interactions with staff.

Pros: Customers regularly commend the storage facility for having a clean, air-conditioned environment and a friendly, cooperative staff that makes the rental process easy and quick.