Self storage units in Plano, TX

Cons: Some voiced concerns over inaccuracies in storage unit sizes, increased rental prices, and difficulties with online payment systems, causing potential frustration among renters.

Pros: Customers frequently highlight the convenience of access, high-level security measures, cleanliness, and exceptional customer service.

Cons: On the downside, there are significant frustrations regarding sudden **price increases just after renting the units**, a repeated issue of **customer service availability** with reported experiences of staff being absent during office hours, as well as security concerns with **units being left unsecure**, which could present significant liability for customers' possessions. Additionally, the site is criticized for a few reports of **rudeness from management** and occurrences of customers being turned away during business times.

Pros: Customers recognize and appreciate the self storage facility for its **exceptional customer service from specific staff** and its **clean and well-maintained premises**.

Cons: Feedback from customers indicates dissatisfaction with regular price hikes and additional fees for necessities like locks and insurance. An inconvenient location coupled with insufficient pest control measures has also been a reoccurring point of contention.

Pros: The self storage facility boasts a variety of unit sizes and 24-hour surveillance, providing flexible options and peace of mind for customers seeking secure storage solutions.