Covered RV & camper storage in Arnold, MO

Cons: While customers appreciate the staff's attitude and support, some have noted issues with the physical condition of the storage units, such as difficult-to-move doors and loose boards, and a lack of lighting inside the units.

Pros: The facility is celebrated for its exceptional customer service with friendly and accommodating staff, easy process for moving into the storage units, and overall cleanliness and security.

Cons: There are recurrent concerns about **significant price hikes and a lack of reliable security**, with several reports of theft and damage. Also, the layout of the facility can be challenging to navigate, especially with larger vehicles during the night due to **poor lighting and limited road space**. Some customers find the units **overpriced compared to other options in the area**.

Pros: Customers appreciate the friendly and helpful staff, the cleanliness, and various recent improvements to the self-storage facility. Moreover, convenient booking, accessibility, and good customer service are highlighted.

Cons: Issues to note are exceptional circumstances of poor customer service involving the mishandling of a payment issue, which led to belongings being sold without adequate communication. Although the majority have pointed out favorable staff interactions, these severe incidents of customer service potentially undermine the trust in the facility's management of customer relations.

Pros: The self-storage facility has been commended for its cleanliness and efficient maintenance, while customers also appreciate the high level of security on-site. Helpful and friendly staff, along with easy processes both online and in-person, contribute to a positive customer experience.