Covered RV & camper storage in Clayton, MO

Cons: Some customers report issues with their gate access codes being nonfunctional outside of office hours, and encounters with rude and unhelpful attendants. There also seem to be instances of poor management, including misinformation being provided and unprofessional handling of customers' concerns.

Pros: Customers appreciate the helpful and friendly staff, specifically citing the customer service efforts of a staff member named Arthur. The storage facility is praised for its cleanliness and secure environment.

Cons: Significant concerns stem from persistent problems with the elevator, sometimes for over two weeks, as well as issues with access codes not working correctly and the resulting challenges in entering the storage units. Some customers also imply that the rates can be on the higher side.

Pros: Customers frequently compliment the facility for its superior cleanliness, climate-controlled indoor units, and exceptional staff who demonstrate friendliness and professional customer service.

Cons: There are recurring issues with a storage roof leak causing damage and frustrations with the check-in app being user-unfriendly. Additionally, some experience inconvenience during truck return due to slow service, rude staff upon equipment return, and ambiguity in fuel charges, shadowing the generally positive encounters.

Pros: Customers appreciate the helpful and polite staff, a smooth rental process, and the convenience of multiple locations. Many praise the cleanliness and amenable management, with a focus on good maintenance.

Cons: While specific negative experiences are rare, common issues to consider with storage facilities generally include occasional price hikes, potential for inconvenient access or location, the presence of hidden fees, and sometimes inadequate security measures—though these may not necessarily apply to this particular facility.

Pros: Customers highly appreciate the facility for its excellent cleanliness, top-notch security, helpful staff, and especially for its affordability when compared to market rates.

Cons: The most glaring issue is security concerns, as reports of vehicle theft due to non-functional cameras and an unattended gate raise serious alarms. Additionally, clients experienced frustration with negligent communication throughout a company merger, resulting in surprise charges and potential legal disputes, all further exacerbated by a seemingly inadequate complaints resolution process.

Pros: Customers consistently praise the facility's friendly staff and great customer service, highlighting their professionalism and helpfulness, and expressing satisfaction with the cleanliness and accessibility of units along with fair pricing.

Cons: Despite generally positive reviews, customers have faced unexpected lease cancellations. Additionally, common storage facility drawbacks may include regular price increases and potential hidden fees.

Pros: Customers appreciate the cleanliness, strong security measures, hassle-free access, and excellent customer service, not to mention the competitive pricing and the facility's convenient location.