Covered RV & camper storage in Franconia, VA

Cons: There is significant discontent due to aggressive price increases shortly after the rental begins, and multiple reports suggesting difficulties in reaching customer support to address these sudden changes.

Pros: Clients highlight outstanding customer service, particularly citing warm welcomes and detailed guidance during the rental process, making for great experiences with the staff.

Cons: Despite the generally good service, there are concerns raised about the facility's **maintenance and cleanliness**. One review mentions an issue with an **elevator** not meeting expectations and difficulties in reaching staff by phone.

Pros: Customers frequently praise the self-storage facility for its **exceptional customer service**, highlighted by knowledgeable and helpful staff. The location is deemed great and rates are considered very good, with **easy, secure access** and a mix of climate controlled and affordable options.

Cons: Criticisms target inadequate security, implied by a customer's experience with unrestricted after-hours access to storage that may suggest poor oversight. Additionally, there is discontent with staff rudeness, rigid policies, and lack of flexibility in service amendments, as highlighted by a confrontational issue over vehicle storage times and an unempathetic response during a vehicle rental.

Pros: The facility receives praise for its superb customer service, alongside commendations for its cleanliness and the professional, friendly attitude of the staff. They are seen as going out of their way to provide assistance and efficiently handle transactions.