Indoor RV & camper storage in Hamtramck, MI

Cons: A recurring issue involves an overly persistent and potentially disorganized point of contact that repeatedly phones customers, pestering them with calls and misleading information regarding payments. Moreover, some experience frustration with having to clean extensively due to the facility's untidiness, suggesting a lapse in maintaining storage units' cleanliness beyond the main property.

Pros: Customers consistently appreciate the cleanliness, safety, and promotional deals of the storage facility, coupled with excellent customer service from the staff which is repeatedly noted as accommodating, friendly, and highly helpful in managing accounts and storage needs.

Cons: There are repeated issues with the advertised climate-controlled units failing to meet expectations, with customers finding them dirty and without air conditioning upon arrival. The booking process also causes dissatisfaction due to non-refundable payments and the requirement of completing additional paperwork after payment, particularly for insurance coverage.

Pros: The facility consistently receives praise for its clean environment and for the helpfulness and efficiency of its management staff. Customers appreciate the fast and easy service and commend the team for patience and quality customer care, especially when helping with unit changes to save money.

Cons: Several customers have expressed discontent about mandatory insurance, feeling it is unnecessary, and the frustration regarding abrupt price hikes shortly after signing up. Additionally, there have been reports of negative interactions with certain staff members described as unprofessional, indicating potential issues with consistent, quality customer service across the board.

Pros: The facility consistently receives high marks for its customer service, with particular praise for a staff member, Simone, who helps create a welcoming and supportive environment for tenants. Customers also appreciate easy and secure access to their units.