Outdoor RV & camper storage in Kings Point, FL

Cons: Users have expressed dissatisfaction with recurrent *rate increases*, and the limited availability of increments like inadequate numbers of *carts* for moving items. Experiences with certain staff members appear to be less positive, marking *rude customer service* as a concern for some. There have also been complaints about *non-responsive management*, hinting at potential issues in staff-clientele communications.

Pros: Based on customer experiences, the storage facility stands out for its *exceptional customer service*, particularly from a single employee noted for her kindness and patience. Customers also praise the facility's *cleanliness and secure* environment, ensuring safe storage for belongings.

Cons: There are significant frustrations over aggressive rate increases, particularly for long-term tenants who observe much lower rates offered to new customers, suggesting the facility may not value customer loyalty. Complaints also point to issues with security, such as people living in units and poor lighting, as well as an inflexible billing system where a day late can result in a charge for an entire month, adding unanticipated expenses for clients. Nails and screws litter the property, hinting at a compromise in safety.

Pros: The storage facility receives praise for its cleanliness, friendly and professional customer service, with specific compliments for staff professionalism, helping make processes like move-in and move-out flawless. Customers appreciate convenient features such as lights to discourage non-approved use of units.