Outdoor RV & camper storage in Caldwell, ID

Cons: Significant concerns have been repeatedly voiced about steep and recurrent rental price increases, with added stress due to insensitive timing during economic hardship. The accessibility suffers from limited hours, while some clients struggle with poor customer service experience over the phone and misleading unit sizes when adding storage essentials such as shelving.

Pros: Customers appreciate the clean and safe environment of the storage facility, the efficiency of its kiosk system for renting units and making payments, and the complimenting of friendly and responsive staff directly at the location.

Cons: Some users report drastic, no-notice increases in rental prices as a primary concern, along with experiences of theft and poor gate functionality, leading to security issues. Customers frequently deal with difficulties in gaining access, inadequate after hours services, and unresponsive support during business hours, which overshadows the otherwise acceptable facility features.

Pros: The self-storage facility offers a user-friendly website, competitive prices, and customers have had positive interactions citing cleanliness and helpful customer service.

Cons: However, several customers express considerable dissatisfaction due to serious issues such as water leaking into units, concerns over unit security with instances of theft and improper surveillance coverage, as well as difficulties with mice infestations. There also seems to be challenges with billing disputes, including unacknowledged termination notices leading to unwarranted additional charges.

Pros: This facility is frequently praised for the friendliness and helpfulness of the staff, and the cleanliness and security of the premises, as indicated by the presence of new buildings and the facility's location.