Outdoor RV & camper storage in Elmwood Place, OH

Cons: Despite the favorable service and facilities, several customers expressed dissatisfaction with the frequent and substantial rate increases without notice, as well as experiencing difficulty in getting calls or emails answered by the staff, which suggests potential communication issues.

Pros: Customers consistently praised the self storage facility for its cleanliness, secure and safe environment, and responsive customer service, with offerings of climate-controlled units and a well-maintained property.

Cons: However, patrons experience significant inconvenience due to the lack of carts for transporting items, presenting a challenge for older patrons and those with disabilities. This issue, coupled with initial frustrations from unstaffed offices, casts a shadow over the otherwise positive customer service interactions. Additionally, general concerns like price fluctuations and hidden fees could discourage new customers.

Pros: Customers frequently praise the facility for its exceptional cleanliness, attentive customer service, and an accessible location that offers various deals and options. They particularly highlight Virginia for her top-notch service, with assistance that often exceeds expectations in stressful situations.

Cons: Despite numerous positive experiences, the facility is not without drawbacks commonly associated with storage facilities, such as periodic rate increases that can affect affordability and inconvenience due to location. Additional locations and professional upkeep cannot mitigate these recurring concerns.

Pros: The facility has received high praise for its exceptional customer service, with staff members frequently described as friendly and accommodating. Highlighted features include cleanliness, secure environment, and a range of temperature-controlled units designed to protect items from water damage.