Self storage units in Camp Verde, AZ

Cons: Persistent issues troubling customers include difficulty in contacting management, problematic payment tracking, lack of maintenance, and behind-the-scenes ownership changes leading to failure in returning prorated fees. Additionally, customers face serious security breaches with liability unfairly passed on to the renter, and reported malfunctioning of the website and payment systems.

Pros: The facility offers competitively priced units, boasts of a clean environment, and was noted for professional assistance at initial contact. Location convenience and a commendable staff attitude during service initiation seem to be strong points.

Cons: Repeated concerns about outright rat infestations and security lapses pose significant risks to the safety and safeguarding of clients' possessions. A portion of the property seems neglected, with exposed walls, overgrown plants, and a gate security breach. Meanwhile, quality of service issues also emerged with unsealed insulation work leading to customer dissatisfaction and hazardous conditions within units. Inaccessibility, specifically difficulty in contacting or finding staff available, contributes to these shortcomings.

Pros: The storage facility is praised for its professional approach to rodent prevention, cleanliness including a neat appearance and new door installations, and providing customers with 24-hour access. Customer service is highlighted as professional, and Lynette specifically gets glowing commendations for her excellent work and integrity.