Self storage units in Scenic, AZ

Cons: Despite positive interactions, there have been complaints about poor communication in handling refunds, causing financial loss to a customer. Additionally, apprehension exists among customers due to recent changes in ownership.

Pros: The facility boasts excellent customer service with staff characterized as friendly and helpful, and experiences high praise for clean units and competitive pricing.

Cons: Repeated complaints emphasize frustrating communication issues due to understaffing, leading to high wait times and inefficiency in problem resolution, and concerns about management changes leading to disregarded prepayments and steep rate increases certainly undermine customer trust.

Pros: Customers appreciate the facility for its cleanliness, efficient service, and welcoming attitude of the staff, with services such as an easy sign-up process and convenient location being mentioned positively.

Cons: Some concerns related to units getting extremely dusty and storage doors being loud point towards maintenance issues. The lack of covered storage solutions for RVs is a disappointment for vehicle owners.

Pros: Customers appreciate the value for money, secure premises with cameras and tall fencing, and the facility’s ability to accommodate vehicles such as travel trailers.