Self storage units in Southchase, FL

Pros:

• Friendly and warm customer service

• Professional behavior from staff

Pros:

• Helpful and friendly customer service

• Clean and organized facilities

• Affordable initial rental prices

• Easy and quick rental process

Cons:

• Frequent and substantial rent increases

• Difficulty handling complaints and issues

• Inconsistent availability of facility equipment

• Notification system lacks reliability

• Suspected interruption policies not clearly communicated

Pros:

• Great prices

• Easy to rent

• Secure facility

Cons:

• Poor customer service

• Gate issues and lock-ins

• Temperature issues in units

• Tight parking spaces

• Steep stairs cause difficulty

Pros:

• Positive customer service experiences

• Staff awards lock code accurately

Pros:

• Safe and secure facility

• Clean and well-maintained units

• Helpful and polite staff

Cons:

• Multiple cases of false advertisement

• Overpriced units and high fees

• Poor protection against rain

• Climate control not as advertised

• Non-recoverable insurance coverage differentiation

Pros:

• Regularly find good promotions

• Clean and organized facilities

• Friendly and helpful customer service

Cons:

• Hidden fees and promotions can be misleading

• Experience with insects and mice droppings

• Reservation system errors occurred frequently

Pros:

• Clean and well-maintained facility

• Good security measures in place

• Complimentary moving van based on availability

• Helpful and professional staff

Cons:

• Limited access hours (6a-9p)

• Rarely any available carts for use

• No trash receptacles in loading area

• Policies focused on deterring homeless people

Pros:

• Reasonable rental rates available

• Management people were very alert

Cons:

• Unauthorized fees were reported

• Unable to contact customer service

• Billing inconsistencies occurred frequently

• Office hours are falsely advertised

• Staff behavior is sometimes unfriendly

Pros:

• Great overall customer service

• Helpful and friendly employees

• Simple and smooth rental process

Cons:

• Incorrect entry information during off-hours

• Access issues on weekends

• Unfriendly handling of parking trailers

Pros:

• Convenient location for some users

• Competitive, reasonable pricing

• Quick and easy online process

• Clean units

Cons:

• Overcrowded parking near climate-controlled units

• Unresolved access door issues

• Reports of break-ins

• Difficulty accessing and parking nearby units

Pros:

• Clean facilities with helpful staff

• Simple online booking and payments

• Secure units, easy to access

• Reasonable prices with good service

Cons:

• Storage unit access closes early

• Shortage of moving carts

• High price increases over time

Pros:

• Massive parking lot available for use

• Office attendant respectful and professional

Cons:

• Parking spot rentals experienced payment issues

• Horrifying roach infestation

• Customer service provided slow response times

Pros:

• Friendly and knowledgeable customer service

• Manager proactive and efficient

• Well-maintained property

• Good pricing options

Cons:

• Pest issues such as termites and bugs

• Leaks not fixed promptly