Self storage units in Athens, GA

Pros:

• Quick and efficient drop-off process

• Staff generally friendly and helpful

• Facility conveniently located

• Trailer equipment maintained in good condition

Cons:

• Missing or damaged items reported after storage

• Roach and rat infestation concerns

• Long wait times at pick-up

• Poor customer service from certain staff members

• Storage units not climate-controlled properly

Pros:

• Well-lit and clean facility

• Easy move-in process and access

• Helpful and professional staff

• Convenient location for some users

Cons:

• No parking near climate control units

• Failed to notify tenants about planned events

• Complicated process to end the lease

• Poor customer service and management attitude

Pros:

• Helpful and professional staff

• Affordable pricing options

• Communication is straightforward and simple

• Reliable and SECURE for of storage

Cons:

• Issues with insurance claims unresoleved

• Security cameras often non-functional

• Fences inadequately maintained or damaged

• Gate access frequently unreliable

Pros:

• Easy trunk access to units

• Clean storage units

• Helpful and responsive management

Cons:

• Units susceptible to weather elements

Pros:

• Clean and well-maintained facility

• Friendly and helpful staff

• Secure and safe environment

• Easy access and location

Cons:

• Difficult to reach by phone

• Issues with insurance fees

• Problems with automatic payments

• Management sometimes non-responsive

Pros:

• Affordable pricing with added U-Haul rentals

• Secure site with good security measures

• Pest-free storage units reported

• Friendly customer service and help

Cons:

• Inconsistent office hours noted

• Rent prices can increase without notice

• Incidents causing safety concerns at units

• Poor gate system and overall management

Pros:

• Very knowledgeable and friendly staff

• Clean storage units

• Easy access to units

• The facility feels secure for users

Cons:

• Rent increases frequently

• Leaks noted in some reports

• Customers report issues with lights and AC

• High prices compared to other options

Pros:

• Clean and well-maintained facilities

• Reasonable and competitive pricing

• Convenient location with easy access

• Professional and friendly staff

Pros:

• Friendly and helpful staff

• Easy and quick sign up

• Clean and secure storage area

• Convenient location

Cons:

• Frequent and substantial rate increases

• Issues with online booking and virtual system

• Reports of pest infestation

• Challenges resolving customer service issues

Pros:

• Spacious and clean parking spots.

• Option to pay with credit cards.

• Consistent great customer service.

Cons:

• Faulty car wash equipment issues.

• Some machines not functioning properly.

• No refund contact information provided.

• Car wash sometimes took money without service.

Pros:

• Courteous and helpful staff interactions

• Good experience with hitch installation

Cons:

• Poor customer service response and follow-up

• Mishandled and unavailable reservations

• Cleanliness issues with rented equipment

• Billing problems and unexpected price increases

• Long wait times and unprofessional behavior

Pros:

• Competitive pricing for rentals

• Good location with easy access

• Gated with 24-hour access

• Newly installed security system

Cons:

• Rat infestation caused extensive damages

• Drive around units is very narrow

• Lack of prompt customer support

Pros:

• Friendly and professional staff

• Affordable monthly payments and good rates

• Clean and well-maintained facilities

• Security measures in place, including gate keypad

Cons:

• Complaints about unreachable customer service

• Issues with non-existent or incorrect units

• Reports of multiple storage unit break-ins

• Some security cameras and gates do not work