Self storage units in Rockland, MA

Pros:

• Helpful and friendly staff

• Convenient location

• Inexpensive rental rates

• Clean and well-managed facility

Cons:

• Possible price increases after move-in

• Incorrect unit sizes advertised

• Potential mouse infestation

Pros:

• Excellent customer service consistently reported

• Staff is very friendly and helpful

• Easy rental process noted by multiple renters

• Clean and well-maintained facility

• 24/7 hour access available

Cons:

• Poor communication with staff regarding account issues

• Delays in unlocking units after payment

• Difficulty with online bill payments

Pros:

• Clean and secure storage areas

• Staff are very helpful

• Relatively good pricing initially

Cons:

• Reports of rodent infestations

• Squatters seen on the property

• High crime rate area

• Prices increase frequently

• Issues with cleanliness

Pros:

• Good price for storage units

• Easily accessible storage space

• Friendly and helpful staff

• Quick and easy process

Cons:

• Unexpected rate increases happen

• Risk of water damage to items

• Issues with overcharging reported

• Problems with rodent infestation

• Some cases of poor management actions

Pros:

• Staff is courteous and helpful

• Facilities are clean and well kept

Cons:

• Complaints on pushy staff behavior

• Frequent rent increases occur

• Late fee policies can be strict

Pros:

• Great customer service from staff

• Easy sign-up and rental process

• Reasonable prices and good deals

• Clean and well-maintained facility

• Easy access to storage units

Cons:

• Elevator often in disrepair

• Motion lights not working consistently

Pros:

• Clean and well-maintained property

• Good customer service and support

• Extended access hours until 9pm

Cons:

• Frequent and significant rent increases

• Administrative fees are non-refundable

• Inconsistent manager availability and office hours

• Claims of misleading online unit listings

Pros:

• Clean and safe facility

• Easy to use app for entry

Pros:

• Easy and quick sign-in process

• Very clean and well-maintained facility

• Security and temperature control available

• Helpful and friendly staff

• Convenient location with ample parking

Cons:

• Hours can be inconvenient

• Some complaints about interactions with management

• Issues with accommodating professional movers

Pros:

• Smooth and easy rental process

• Convenient and easy-to-use app

• Generally helpful and friendly staff

Cons:

• Reported rodent presence in units

• Price increases after a few months

Pros:

• Parking is available at the facility.

• Facility is clean and well-maintained.

• Convenient elevator access for all floors.

• App allows remote gate access.

Cons:

• Regular storage rate increases.

• First floor units may develop mold.

• Confusing unit numbering system.

• Climate control issues in some areas.

Pros:

• Friendly and helpful staff service.

• Reasonable rental prices available.

• Clean and well-maintained property.

• Accessible hours and convenient location.

Cons:

• Potential presence of bugs or rodents.

• Certain inconvenient policy changes after move-out notice.

Pros:

• Very good customer service

• Clean and well-maintained facility

• Easy setup process online

• Reasonable initial pricing

Cons:

• Frequent rent increases

• High late fees over 20%

• Additional fees using the app

• Rodent issues reported in units

Pros:

• Clean and organized facility

• Variety of services available

• Reasonable pricing

Cons:

• Long waits for assistance

• Often receive vehicles low on gas

• Unauthorized additional charges seem common

• Complaints about unprofessional staff behavior

Pros:

• Friendly and helpful staff

• Clean and well-maintained facility

• Easy and informative check-in process

• Variety of unit sizes available

Cons:

• Units can be pricey

• Floors sometimes wet

• Unreliable security features

• Not all units climate-controlled

Pros:

• Easy online rental process

• Clean and well-maintained facility

• Various storage unit sizes available

• Many units on ground level

Cons:

• Noticeable rate increases after short terms

• High upfront payments required for initial sign-up

Pros:

• Well-maintained and clean facility

• Friendly and helpful staff

• Units easily accessible

• Safe and secure storage

Pros:

• Nice and helpful staff

• Renting process is easy

• Reasonable prices

• Good place to store items

Cons:

• Poor customer service experiences

• Inconsistent staff professionalism

• Some units have size issues

• Limited assistance with issues