Self storage units in Macomb, MI

Pros:

• Clean facility with well-maintained environment

• Easy-to-use mobile app

• Conveniently offers climate-controlled units

• Customer service often praised

Cons:

• Exit door frequently out of order

• Women's bathroom often non-functional

• Prices increase regularly above initial rates

• Single entrance can become blocked easily

Pros:

• Helpful and patient staff

• Pleasant customer service experience

• Knowledgeable about rental process

• Clear and informative communication

Cons:

• No staff on site sometimes

• Units difficult to lock/unlock

• Issue with auctioned storage

• Lack of immediate physical assistance

Pros:

• Facility is neat and clean

• Easy to enter and exit

• Helpful and friendly staff

Cons:

• Significant price increases after initial quotes

• Loading and unloading doors often out of service

• Poor handling of access obstacles by office staff

• Alleged false advertisement on pricing and services offered

Pros:

• Clean and well-maintained facility.

• Easy to navigate the storage process.

Cons:

• Issues with payment processing and late fees.

• Poor handling of customer service requests.

Pros:

• Helpful and friendly customer service

• Clean and well-maintained facility

• Convenient access 24 hours a day

• Safe storage for various types of property

Cons:

• Rent price can increase quickly

• Communication issues related to external equipment returns

Pros:

• Easy and quick rental process

• Month-to-month lease options

• Friendly and helpful staff

• Clean and organized units

Cons:

• Rates increase frequently

• No partial refunds for early move-outs

• Poor rodent infestation control

Pros:

• Easy access to storage units

• Clean storage units and area

• Helpful and friendly staff

Cons:

• Prices have increased significantly

• Some units prone to flooding

• Security may be insufficient

Pros:

• Extremely clean and well maintained

• Secure and well-lit facility

• Competitive prices and good value

• Easy and smooth rental process

Cons:

• Incorrect business address in confirmation email

• Instances of reported dishonest management

• Gates reportedly open all day, reducing security

Pros:

• Staff is very friendly

• Prices considered reasonable by customers

• Payments are easy to manage

• Easy setup process

Cons:

• Problems with truck rental availability

• Inaccurate descriptions of space availability

• Communication issues with application process

• Office sometimes unresponsive to calls

Pros:

• Clean and well-kept facility

• Convenient and easy-to-use app

• Helpful rental setup process

• Good space for RV parking

Cons:

• None

Pros:

• Clean and secure environment.

• Friendly and helpful customer service.

• Easy to get reservations.

Cons:

• Not accessible 24 hours a day.

• Issues with professionalism of staff.

• Evidence of bugs in some units.

• Problems with misplaced items.

Pros:

• Very nice and clean facility.

• Friendly and helpful staff.

• Easy setup process online.

Cons:

• Issues with rodents affecting stored items.

• Rate increases experienced by some customers.

• Poor response from management on problems.

Pros:

• Easy access to major highways

• Selection of different sized units

• Staff is professional and friendly

• Convenient weekend hours

Cons:

• Requirement of a 10-day notice for refunds

• A complicated and unreliable mobile app

• Possible price discrepancies with quoted rates

• Encountered technical issues at check-in