Self storage units in Rochester, MN

Pros:

• Great location with easy access

• Clean and well-maintained units

• Good lighting and security

• Professional and helpful staff

Cons:

• Gate often not working

• Price increases after signing up

• Mice and bug infestations observed

• Hidden setup fees

Pros:

• Easy and fast rental process

• Location is convenient and secure

• Staff are friendly and helpful

Cons:

• Office hours are limited

• Hidden or unexpected charges

• Lock and access issues

• Gate frequently malfunctions

Pros:

• Units are very clean

• Good place for valuables

• Prices are reasonable

Cons:

• Multiple theft incidents reported

• Surveillance issues present

• Poor customer service experiences

• Facility not always temperature controlled

• Billing and online payments problematic

Pros:

• Affordable storage unit prices

Cons:

• No security cameras on-site

• Units often broken into multiple times

Pros:

• Good prices for rented units

• Clean, well-maintained storage units

Cons:

• Units might require self-cleaning before use

• Must give a 30-day notice to avoid losing deposit

Pros:

• Clean and nice storage units

• Felt safe while accessing units

Cons:

• Risk of fast lock-out of unit

• Owners may be difficult to work with

Pros:

• Clean and well-maintained units

• Easy access to units

• Safe and secure facilities

• Simple rental process

Pros:

• Storage units are well-maintained

• Easy access to units

• Items stayed dry and safe

• Can pay online

Pros:

• Plenty of room for trucks

• 24-hour access to units

• Clean and well-maintained facility

• Friendly and accommodating staff

Cons:

• Previous reports of missing items

• Presence of suspicious activity and harassment

• Some difficulty in finding the location

Pros:

• Clean and well-maintained storage units

• Climate-controlled options available

• Reasonable prices compared to other units

• Convenient transaction options over the phone

Cons:

• Long delays when contacting support

• Paperwork and keys at separate locations

• Severe water damage due to roof issues

• Lack of communication about maintenance problems

Cons:

• Unauthorized charges continued on my card.

• Refused to acknowledge any mistakes.

• Faces pending criminal charges.

Pros:

• Secure with video monitoring

• Convenient access close to interstate

• Adequate lighting for safety

Cons:

• Reports of unresponsive customer service

• Incorrect billing and late fees

• Issues with mice reported in some units

• Problems with automatic withdrawal system

Pros:

• Clean and secure facilities

• Friendly and knowledgeable staff

• Easy online check-in and rentals

• Good deals and pricing

Cons:

• Poor employee communication and record-keeping

• Last-minute reservation cancellations

• Unreliable vehicle condition

• Inconsistent front desk presence

Pros:

• Pick up and drop off easy

• Full supply of packing materials

• Used free boxes available

Cons:

• Long wait times for service

• Issues with truck maintenance and cleanliness

• Hidden fees can add up

• Inconsistent reservation communication

• Poor handling of deposits and refunds

Pros:

• Very clean and convenient storage

• Great prices on units

Cons:

• Owner needs to be more friendly