Self storage units in Springfield, MO

Pros:

• Helpful and friendly customer service

• Clean and secure storage units

• Reasonable pricing available

Cons:

• Poor customer service from owner or manager

• Keypad placement is inconvenient

• Lanes between buildings are narrow

• Limited availability of large units

Pros:

• Convenient location for easy access

• Helpful and friendly staff

Cons:

• Long wait times for services

• Poor quality moving trucks

• Charging for unrequested services or items

• Difficulty contacting customer service via phone

• Issues with vehicle reservations and keys

Pros:

• Quick and easy rental process

• Clean and secure storage units

• Friendly and helpful customer service

• Convenient online reservation system

Cons:

• Reports of people living in units

• Flea infestations in some units

• Hidden fees increase overall cost

• Periodic rent increases after initial period

Pros:

• Very clean and well-maintained units.

• Property is secure with regular patrols.

• Renting and managing units can be done online.

Cons:

• Limited access hours frustrates some users.

• Reports of bad customer service, even rudeness.

• Some units have had leaking issues.

• Inconsistent use of access codes reported.

Pros:

• Reasonable storage prices

• Friendly and helpful staff

Pros:

• Friendly and professional customer service

• Facility is clean and well-maintained

• Various unit and parking size options

Cons:

• Gates were down, reducing security

• Multiple theft incidents occurred in units

Pros:

• Wide isles good for trucks

• Clean and well-lit environment

• Affordable storage unit options

• Plenty of space between units

Pros:

• Facility is open 24 hours

• Units are spacious and affordable

• Renting process is clear

Cons:

• Issues with deposit refunds

• Many items destroyed by pests

• Problems with damaged units

• Inconvenient gate access

Pros:

• Clean and well-maintained spaces

• Friendly and helpful staff

• Secure with monitoring cameras

• Affordable pricing for units

Cons:

• Price can feel high for some

• Limited gate access hours

Pros:

• Great prices and reasonable rates

• 24/7 access provides convenience

• State of the art facility

• Friendly and helpful staff

Cons:

• Misrepresented door height information

• Poor security leading to theft

• Security footage maintains only seven days

• Delays in responding to phone calls

Pros:

• Convenient location

• Secure with cameras and keypad entry

• Clean and climate-controlled units

• Large service elevators and carts

Cons:

• They cost more than other places

• Issues with holiday access

• No immediate access with online sign-up

Pros:

• Friendly, helpful customer service

• Excellent security with many cameras

• Affordable pricing and good rates

• Convenient location for customers

Cons:

• Storage access closes at 8 pm

• Reports of bugs in storage units

• Issues with releasing items upon move-out

• Doubtful legal practices and service integrity

Pros:

• Friendly and professional staff

• Gated facilities with security cameras

• Grounds are well manicured and clean

• Reasonable rates, clean facility

Cons:

• Issues with mold and leaks

• Presence of mice and roaches

• Charges beyond termination of contract

• Restricted and inconvenient access hours

• Poor communication and hidden extra fees

Pros:

• Good camper storage location

• High level of security

Cons:

• Difficult to contact facility

Pros:

• Friendly and helpful staff

• Secure facility with safety measures

• Clean and well-maintained units

• Climate-controlled areas available

Cons:

• Higher costs compared to other places

• Nearby forest could lead to pests

• Unprofessional office environment

• Storage units could have water damage

Pros:

• Beautiful facility, fully maintained.

• Very competitive rental prices.

Pros:

• Storage units are clean and dry.

• Rental rates are affordable.

Cons:

• Security issues with multiple break-ins.

• Rude and unprofessional behavior by some staff.

• Lack of video surveillance.

• Poor communication about tampering with stored items.

Pros:

• Friendly and helpful customer service

• Staff resolved certain issues quickly

Cons:

• Security concerns with thefts reported

• Late notifications and incorrect reservations

• Poor communication and misinformation issues

• Unfulfilled promises of refunds and credits

• Incorrect payments and unexpected charges

Pros:

• Easy access to storage units.

• 24-hour accessible and paved facility.

• Convenient and good location.

• Generally secure units.

Cons:

• Frequent account and billing errors.

• Very poor customer service response.

• Often locked out of units.

• Charges not removed after vacating.

Pros:

• Clean and well-kept facility

• Secure with gates and security cameras

• Friendly and responsive staff

• Fair and cheap pricing

Cons:

• Past issues with misleading or complex contracts

• Complaints about rude customer service

• Late notice and deposit policies are strict

• Inaccessible after hours for large vehicle exit

Cons:

• Deposit return issues frequently reported

• Limited, inconsistent office hours

• Security measures are inadequate

• Erratic hours interfere with access

• Facing hidden fees and poor communication