Self storage units in Troy, NY

Pros:

• Very affordable prices for storage units

• Friendly and helpful customer service

• Simple and convenient check-in process

• Easily accessible storage units

Cons:

• Rude and disrespectful phone service

• Lack of assistance for military families

• Major property damage reported

• Significant rent increases without notice

Pros:

• Units are secure and clean.

• Easy access to premises.

• Maintained well in winter.

Pros:

• Clean facility consistently maintained

• Friendly and helpful staff

• Competitive pricing

• Secured and safe storage area

Cons:

• Office hours not convenient

• No access to units after closing

• Can't get ahold of staff easily

• Outdated online website for customers

Pros:

• Helpful and professional staff

• Clean, well-lit facilities

• Easy sign-up process and transfers

• Climate-controlled storage options

• Convenient access hours

Cons:

• Prices are subject to regular increases

• Some staff described initial hiccups

• Not available 24/7

Pros:

• Clean and well-maintained

• Friendly and helpful staff

• Efficient phone support

Cons:

• Frequent and significant price increases

• Rodent infestation issues

• Poor security with theft incidents

• Lack of on-site personnel

• Poor customer service and hidden fees

Pros:

• Supportive with pick up and drop off

• Fast and efficient rental process

• Customer service is generally professional

Cons:

• Faulty equipment leads to delays

• Issue with charges for gas

• Unnotified changes to reservations

• Cleanliness of vehicles could be better

• Poor overall policy on customer resolutions

Pros:

• Units dry and clean

• Facility very secure

• Easily accessible location

• Grounds well maintained

Pros:

• Great customer service and responsiveness.

• Facility is clean and organized.

• Wide range of unit sizes available.

• Good security measures in place.