Self storage units in Greenville, NC

Cons: There have been disturbing occurrences of wrongful billing even after service termination and rodent infestation within the storage units, reducing the trust in the facility's management and upkeep.

Pros: Customers appreciate the affordable pricing offered by the self-storage facility.

Cons: Despite these favorable experiences, some customers have faced disrespectful treatment and unresponsive management, especially during distressing situations like vehicle breakdowns and disputes over service charges, which involved substantial financial imposition and denial of expected refund or appropriate customer support. Notably, one customer mentioned the presence of spiders in the storage units, which signifies a potential need for better pest control.

Pros: Customers have reported very positive experiences with a friendly and considerate staff, efficient and quick services, including online check-ins. The storage facility is appreciated for its safety measures, such as electronic gates, and providing a clean environment for stored items.

Cons: Multiple customers have reported substantial and frequent price increases shortly after beginning their rental period. Some have raised concerns about the limited accessibility given the lack of 24-hour entry and suboptimal unit sizes that don't fully utilize the vertical space offered. There have also been instances suggesting improper staff-customer interactions indicating potential service inconsistencies.

Pros: The self storage facility is appreciated by customers for its cleanliness, climate controlled spaces, and friendly, professional staff. Security is also a point of strength, providing a sense of safety for stored belongings.

Cons: There are disturbing reports of **maintenance staff being allowed to sift through customer units,** leading to **potential loss of belongings, which raises significant security concerns. Additionally**, the location may be somewhat inconvenient, and customers should be mindful of pests, indicating a possible need for improved pest control measures.

Pros: Customers praise the storage facility for its excellent customer service, especially appreciating professional management who make renting process easy, and commend its cleanliness and secure premises.