Self storage units in Matthews, NC

801 Matthews Township Pkwy Matthews, NC

Pros: extremely nice and helpful office staff, property and units are kept clean, office staff provides clear and direct answers, easy and stress-free renting processCons: reports of no one being onsite often, unit doors and buildings in disrepair, poor climate control in units, issues with safety and theft complaints, hard to reach customer support via phone or email

9601 Monroe Rd Charlotte, NC

Pros: clean and well-maintained facility, units easy to access, helpful and friendly staff, competitive ratesCons: regular and significant rental price increases, limited availability of essential equipment

1400 Orchard Lake Dr Charlotte, NC

Pros: helpful and friendly customer service, efficient move-in and move-out processes, well-maintained and clean facilities, ability to reserve units onlineCons: very high late fees, frequent and unannounced rent increases, sometimes difficult to contact staff, size discrepancies in some storage units

1105 Waxhaw Indian Trail Rd Indian Trail, NC

Pros: secure location with keypad entrance, clean and well-maintained facility, friendly and helpful customer service, reasonably priced units, easy online rental processCons: parking space often limited, possible issues with price increases, poor pest control measures led to infestations

5217 Indian Trail Fairview Rd Indian Trail, NC

Pros: units are clean and well-maintained, easy access to units, feel safe even at nightCons: rate increases of 20-30%, lack of security at the top, poor customer service, office often not staffed, confusing and enforced policies