Self storage units in Columbus, OH

Pros:

• Clean facility and nice restrooms

• Temperature-controlled units offered

• Functional security system in place

Cons:

• Monthly rate increases reported frequently

• Problems accessing storage units with key fobs

• Staff unresponsive to customer service calls

• Some units improperly assigned or occupied

• Customers facing unexpected insurance and fees

Pros:

• Fast and easy rental process

• Staff regularly very friendly

• Employees often helpful and informative

• Affordable storage unit prices mentioned occasionally

Cons:

• Some issues with poor communication

• Availability of desired space can be limited

• Claims of overcharging by the facility

• Late fee policies can be strict

Pros:

• Excellent customer service throughout process

• Moving in process is easy

• Price is lower than competitors

• Convenient online scheduling system

Cons:

• Prices increase frequently, even within a year

• Storage units occasionally reported as unclean or defective

• Limited support for delinquent payment resolution

• Security issues reported, multiple break-ins

Pros:

• Friendly and helpful staff

• Affordable prices

Pros:

• Friendly and helpful service staff.

• Reasonable pricing for storage units.

• Secure and clean facility.

• Easy setup and access process.

Pros:

• Helpful and friendly customer service

• Secure facility with surveillance

• Competitive pricing compared to others

• Convenient and clean location

Cons:

• Some issues with Payments

• Multiple customer reports of theft

• Limited grace period for late payment fees

• Multiple reports of Unfair payment issues

Pros:

• Staff is consistently friendly and helpful

• Easy access and great location

• Very clean storage facility

• Good amount of space available

Cons:

• Customers frequently steal flatbeds and dollies

• Rate increases are common

• No carts available for use

• Issues with security codes not working

Pros:

• Great customer service

• Secure facility

• Free first month deal

• Clean facilities

Cons:

• Regular price increases

• Not 24-hour access

• Poor refund policies

• Difficult communication with management

Pros:

• Clean storage units

• Easy online billing

• Friendly and helpful staff

• Clean facilities with no bad smells

Cons:

• Past security issues reported

• Inconsistent access availability

• High unit prices mentioned

• Notices of increasing rates

Pros:

• Conveniently located facility with good access

• Clean and secure units

• Great prices for storage space

• Different storage sizes available

Cons:

• Rent increases frequently

• Issues with speedy management of vacated units

• Poor phone service and communication issues

Pros:

• Clean facility

• Friendly and helpful staff

• Easy to access

Cons:

• Price increases frequently

• Insurance fee required

• Poor online account management

• Restricted access hours

Pros:

• Units are clean and well maintained.

• Customer service is friendly and helpful.

Cons:

• Frequent rent increases every 6-7 months.

• No staff available during advertised hours.

• Monthly rent is considered high.

Pros:

• Friendly and helpful staff

• Items kept safe and secure

Cons:

• Rental rate increased significantly

• Reports of mice issues

Pros:

• Professional and helpful staff mention

• Clean facility in reviews

• Smooth rental process experience

• Good customer service praised

Cons:

• Issues with billing and payments

• High rent increases over time

• Difficulty accessing units

• Inconsistent office hours documented

Pros:

• Staff are described as helpful and polite.

• Clean location and pleasant environment.

• Units available for varying sizes and needs.

Cons:

• Price increases over time.

• Poor customer service with slow responses.

• Limited access hours causing inconvenience.

• Issues with truck rental availability and timing.

Pros:

• Great clean and secure facility

• Friendly and professional staff

• Easy and efficient service

• Affordable and fair pricing

• Convenient location

Cons:

• Incorrect gate code caused entry issues

• Lighting could be improved in units

Pros:

• Friendly and helpful staff

• Recently improved facility conditions

• Easier access than other places

• Great service and prices

Cons:

• Multiple property burglaries reported

• Frequent roof leaks in storage units

• Slow or no response to complaints

• Delays in promised service hours