Self storage units in Monteagle, TN

Cons: Security is a significant concern with numerous reports of theft and absent functioning cameras, leading to police involvement but not resolution due to fake cameras and gate malfunctions. Lack of communication and organization has also been highlighted, with complaints about mishandled reservations, receiving incorrect information about rental prices, and facing challenges with customer service such as unreturned calls and ineffective problem resolution.

Pros: Customers frequently praise the facility for its remote rental process which is speedy and can be done entirely online, as well as the friendly staff who are often described as helpful and attentive.

Cons: The primary concerns involve the challenging entrance due to lumps and bumps making it feel like off-roading, alongside testimonies of unfriendly service and poor record-keeping practices. Additional general drawbacks of self storage cited by customers often include regular price increases and potential hidden fees.

Pros: Customers appreciate the storage facility's cleanliness, reasonable pricing, and the availability of climate-controlled options, with many highlighting the convenience of online booking and last-minute availability.