Self storage units in Montpelier, VT

Cons: Customers have experienced difficulty driving, particularly a noted problem with a muddy driveway causing vehicles to become stuck, which can feel like a significant inconvenience for renters. Although not a widespread complaint, the forgiving attitude towards late payments might suggest inconsistent enforcement of policy.

Pros: The facility is commended for offering a user-friendly online payment system and having a storage environment conducive to privacy, complicated roads notwithstanding.

Cons: Common concerns involve regular rental price hikes and additional hidden fees, alongside a notable disappointment with the insufficient security measures.

Pros: Customers appreciate the high level of cleanliness and the well-maintained facilities, along with convenient access hours.

Cons: Noteworthy grievances include the frustration with the company policies leading to unfair charges, as well as the lack of responsive communication which inconvenienced several customers, made more serious by ineffectual management and reported significant yearly rent increases.

Pros: Customers frequently commend the facility for its cleanliness, professional customer service, and the ease of access to the storage units.

Cons: Customers express concerns about potentially deceptive practices due to negative experiences at a related facility with the same ownership; this suggests a pattern of unsatisfactory service that may extend to this location.

Pros: The self-storage facility is associated with another location, adding convenience for some customers who are familiar with the brand.

Cons: There are notable frustrations about inconsistent customer service, with some reports of rude behavior and difficulty in contacting staff during advertised hours, and concerns over steadily increasing rental prices, as well as instances of poor cleanliness outside individual units.

Pros: A number of customers highlight the cleanliness of the facility and report positive interactions with the staff while also praising the convenience of location and ease of accessibility.