Self storage units in Carrollton, VA

Pros:

• Super clean building

• Helpful office staff

• Reasonable rates

• Great location

Cons:

• Perceived as overpriced by some

Pros:

• Clean and well-kept facility

• Helpful and friendly staff

• Transparent pricing policies

• Free use of moving truck

• Reasonable and competitive prices

Pros:

• Convenient location with lots of space.

• Units are clean and well kept.

• Good prices for storage units.

• Friendly and knowledgeable staff.

Cons:

• Facility is old and worn.

Pros:

• Friendly and helpful customer service

• Easy check-in and rental process

• Affordable pricing and good value

• Clean and secure storage facility

Cons:

• High rental rates over time

• Facility looks outdated

• Issues with the gate functioning properly

• Long entry passcode is inconvenient

Pros:

• Clean and well-maintained facility

• Units have lights and are secure

• Friendly and helpful staff

• Grounds around units are very clean

Pros:

• Good customer service reported often

• Reasonable initial rental rates

• Majority found the facility clean

Cons:

• Office rarely manned or available

• Trash and maintenance issues present

• Fast rent increases without notice

• Rodent problem reported in one review

• High late fees that escalate quickly

Pros:

• Excellent customer service

• Clean and well-maintained facility

• Smooth and easy move-in process

• Polite and knowledgeable staff

• Competitive pricing

Cons:

• Customers had to pay for lock and key

• Some customers felt incentivized to leave due to price increases

Pros:

• Clean and well-maintained facility

• Friendly and helpful staff

• Carts provided for convenience

• Reasonable pricing

Pros:

• Clean and well-maintained storage areas

• Courteous and professional staff

• Reasonable and competitive pricing

• Smooth and easy rental process

Cons:

• Delays in accessing units booked online

• Poor handling of specific customer situations

Pros:

• Good customer service

• Property well maintained

• Easy unit access

• Friendly and professional staff

Cons:

• Reports of severe rat infestation

• Significant price increases without service changes

• Some belongings heavily damaged

Pros:

• Very clean and well-maintained facility

• Convenient and accessible location

• Fair and reasonable pricing

• Safe and secure storage options

Cons:

• Regular price increases adjustable

Pros:

• Very professional and friendly staff

• Units are clean and well-maintained

• Easy and quick rental process

• Affordable pricing, competitive rates

Pros:

• Clean and well-maintained facility

• Spacious storage units

• Friendly and helpful staff

• Easy and smooth move-in process

Cons:

• Rent increases after a few months

• Gate locked early on weekends

Pros:

• Large moving trucks have enough space.

• Prices very competitive for the area.

• Convenient location and layout.

• Clean and well-maintained facility.

Cons:

• No comments relating to negative aspects posted in reviews.

Pros:

• Staff is friendly and helpful

• Good improvements under new management

Cons:

• Phones often go unanswered

• Poor handling of customer service issues

• Office hours not reliable

• Missing basic tools like bolt cutters

Pros:

• Professional and helpful staff

• Clean and secure facilities

• Good hours and convenient access

• Low and competitive pricing

Cons:

• Lack of communication on price changes

• Rates increase without prior notice

Pros:

• Clean premises and units.

• Good security measures in place.

• Friendly and helpful staff.

• Easy to access facility.

Pros:

• Clean and well-maintained facility

• Helpful and friendly staff

• Secure storage units

• Convenient carts for moving items

Cons:

• Increased rental rates over time

• Limited access hours