Self storage units in Lacey, WA

Pros:

• Easy to access units

• Helpful and friendly staff

• Secure with security cameras

• Convenient app for gate entry

Cons:

• Not open 24 hours

• Rates increase unpredictably

• Poor customer service on phone

• Rat infestation reports

Pros:

• Clean and well-maintained facility.

• Secure and safe storage units.

• Easy access to storage units.

• Covered unloading and loading areas.

Cons:

• Inconsistent office hours.

• Difficulty accessing facility outside operating hours.

• Frustration with elevator use during move-in.

Pros:

• Friendly and helpful staff

• Clean and secure units

• Conveniently located facility

• Great prices for various unit sizes

Cons:

• Office often closed during business hours

• Expensive compared to some other options

• Contact challenges if behind on payments

Pros:

• Clean and safe storage units

• Option to pay rent online

Cons:

• No pro-rated refunds upon move-out

• Lockout locks placed despite advance payment

• Supervision while moving out feels intrusive

Pros:

• Convenient location, easy access

• Clean and organized facility

• Kind and friendly staff

• Good for vehicle storage

Cons:

• Presence of mice in units

• Multiple rent increases reported

• Some concern about mask enforcement

• Expensive rental fees

Pros:

• Centralized location with good parking access

• Reasonable access hours for users

Cons:

• Homeless people can block entrances at night

• No elevator for upper floors

• Higher chance of vehicle issues during unloading

Pros:

• Clean and secure storage units

• Helpful and friendly staff

• Easy and efficient move-in process

• Free use of moving truck

Cons:

• Expensive late fees with frequent charges

• Inconsistent explanations on partial payments

• Inactive key fobs without warning

• Unresponsive or absentee office staff

• Theft incidents with no apologies offered

Pros:

• Offered boat and RV parking

• Automatic payment options available

• Affordable storage solutions

Cons:

• Not 100 percent weatherproof

• Potential risk of pests

Pros:

• Well-kept and clean facility.

• Helpful and professional customer service.

• Good security with gated access.

Pros:

• Clean and secure facility.

• Helpful and friendly staff.

• Good access for trucks.

• Easy entry and exit.

Cons:

• Not a 24-hour facility.

• Issues with security pad and door latches.

• Higher price than some competitors.

• Hidden fees and monthly charges.

Pros:

• Clean facility with friendly staff

• Good security in place

Cons:

• Limited access hours

• Issues with pest control

• Reports of high fee increases

• Gate malfunctions frequently

Pros:

• Clean and comfortable facility

• Safe and secure storage

• Conveniently located

• Veteran discount available

Cons:

• Reports of theft incidents

• Instances of leaking roofs

• Rude and intrusive management

• Issues with privacy concerns

Pros:

• Clean and well-maintained units

• Friendly and helpful staff

• Affordable rental prices

• Simple online payment process

Cons:

• Non-automatic after-hours gate

• Need to give 30-days notice to quit

• Portable restroom instead of a regular restroom

Pros:

• Helpful and professional staff

• Convenient and affordable service

• Secure and clean facility

• Easy unit transfers and adjustments

Cons:

• Locked in after-hours risk

• Rent increases over time

Pros:

• Friendly and helpful customer service

• Easy and smooth process

Cons:

• Regular price increases during rental

• Some units priced inconsistentlyayment

Pros:

• Excellent customer service from staff

• Clean and well-maintained facility

Cons:

• Frequent significant price increases

• Tight parking on weekends

• Limited bathroom access

• Move-out process challenges

Pros:

• Facility is clean and well-kept

• Ample parking for loading and unloading

• Convenient highway access

• Friendly and helpful staff

Cons:

• Prices are higher than other facilities

• Regular rate increases were reported

• Lack of customer retention efforts

Pros:

• Excellent and friendly customer service

• Clean and secure facility

• Easy and quick rental process

• Convenient location and easy access

• Knowledgeable and helpful staff

Cons:

• Frequent rent increases

• Misleading initial pricing

• Poor treatment of certain customers

• Restrictions on facility amenities