Self storage units in Union Gap, WA

Cons: Although service is generally praised, there are mentions of the facility needing some maintenance and repairs. Regular price increases and lack of amenities like restrooms may also affect some customers' experiences.

Pros: Customers appreciate the excellent service and note that the storage facility is clean and secure, offering good value in comparison to others.

Cons: However, a significant number of patrons express frustration over troubles contacting staff, encountering unprofessional behavior, and difficulty navigating the units. Instances of bad odors and people living illegally in units raise concerns about facility management and security.

Pros: Customers appreciate the facility for its cleanliness, friendly staff, and fair pricing, often considering it secure and well-maintained with good management.

Cons: Drawbacks cited by consumers include recent steep price hikes without proportional enhancements in service or facility access. Recurrent issues involve gate code malfunctions causing inconveniences, and additional, yet obscure administrative fees that create dissatisfaction. Furthermore, the lack of a refund policy and issues with communications hold notable criticism.

Pros: The storage facility stands out for its exceptional customer service, security measures ensuring peace of mind, and spotless maintenance. Patrons also commend the friendly and professional staff and the reasonable pricing for the service provided.