Covered RV & camper storage in Dayton, OH

Cons: Customers have noted issues, specifically at the Sharonville location, with **poor management** leading to negative experiences. There are also mentions of **suboptimal drainage** in the lot, which might be concerning for those storing items susceptible to water damage.

Pros: The self storage facility receives high praise for its **exceptional customer service** and the **professionalism of its staff** who are often described as helpful and accommodating.

Cons: Despite the positive feedback, customers have expressed displeasure with the limited hours of access and mentioned that prices can increase unexpectedly. In addition, **some** customers found it inconvenient that units may be far from exterior doors without a light, and others reported disruptive issues with spiders.

Pros: Customers frequently praise the facility for its **cleanliness** and **organization**, and the staff, particularly Mark, is often described as **helpful** and **friendly**. Many are satisfied with the secure and **spacious storage units**.

Cons: Repeated complaints focus on sudden rent increases without prior notice and challenges with storage facility maintenance, such as broken gates and unresolved issues like unlit units. The facility has been criticized for high prices, a problematic pest infestation, namely mice, and inflexibility when dealing with late payments and customer lock-ins. The level of customer service is inconsistent, leading some patrons to seek alternative storage solutions.

Pros: Customers regularly highlight the exceptional service from employees and the convenience of technological advancements such as phone access systems. The cleanliness of units and efficient online processes with follow-up messages also stand out as positive aspects.

Cons: A significant drawback for customers is the recurrent issue of steep annual rate increases for storage units, with some experiencing surges as high as 71% since March of 2020. Additionally, there have been instances of rent hikes instituted without proper notification, adding to customer dissatisfaction.

Pros: The staff at this self-storage facility is consistently praised for their helpfulness, friendly demeanor, and patience with customer inquiries. The location is noted for being convenient, secure, and maintaining a clean environment.

Cons: Security remains a significant issue as many report break-ins, poor surveillance, and lackluster facility maintenance, indicating chronic safety concerns. Complaints also gravitate towards steep prices, especially for long-term customers, hidden fees, unresponsive management, and difficult online payment processes, which aggravate users suggesting systemic operational flaws.

Pros: Customers consistently praise the friendly and helpful staff, highlighting the warm and personal service that makes visitors feel valued. The facility apparently interfaces well with online deals, boasts security improvements under new management, and offers promotions.

Cons: A significant concern involves promotional rates that sharply increase just months after customers rent their units. There are also security complaints with insufficient surveillance contributing to attempted break-ins, and tight gravel roads pose access challenges. Additionally, customers have experienced delayed removal of double locks even after settling missed payments.

Pros: Customers appreciate the friendly and professional staff, with an emphasis on excellent customer service, and the ease of setting up automatic payments. The facilities are noted as secure, clean, and offering some of the best rates in the area.