Indoor RV & camper storage in Muskegon, MI

Cons: Despite these advantages, there is notable frustration regarding delayed customer service responses, which made canceling within the refund period impossible for some, leading to disputes. Greater concern stems from complains of overpricing and potential concerns about the efficacy of advertised security measures.

Pros: Customers appreciate the ease of renting units with immediate access, the overall cleanliness of the facility, and the convenience of location for many. The process is not only user-friendly but also efficient, providing quick rental confirmation.

Cons: Several customers experienced significant organizational issues, such as being unable to fill propane tanks due to untrained staff and the lack of certified personnel being a recurring problem. There were also grievances about inappropriate credit card charges, misinformation about storage unit appointments and availability, and ignored customer service calls which left customers dissatisfied and frustrated. The recent change in staff has led to some uncertainties regarding the quality of service.

Pros: Customers appreciate the helpful and courteous staff, clean and well-maintained trucks, and the overall excellent customer service provided by the facility. The transparency in pricing and the flexibility in terms of return dates were also highlighted as major benefits.