Outdoor RV & camper storage in Olathe, KS

Cons: A repeated source of frustration is the notable rent increases that can occur within short periods of time, with reports of some renters experiencing a 47% hike in less than 15 months. There are also issues with security, as complaints surfaced about a non-functional main gate for several months, potentially risking the security of the units. Additionally, the perception of corporate indifference comes across in a complaint involving payment issues and collections threats despite the customer's apparent evidence of payment.

Pros: Customers frequently praise the self storage facility for excellent customer service, mentioning specific instances of staff being helpful and professional. The facility is appreciated for its cleanliness, reasonable rates, and convenient features like drive-through spaces for climate-controlled units.

Cons: There are grievances about billing practices, like being charged for an additional month after vacating in a timely manner, which elicits concerns about administrative accuracy and respect for longstanding customers. Customers have had instances of potentially uncaring management as expressed through actions such as abruptly ending phone calls.

Pros: Customers frequently praised the facility for exceptional customer service, particularly citing the helpful and professional behavior of the staff. The property is consistently described as well-maintained.