Covered boat storage in Norman, OK

Cons: Some patrons have expressed dissatisfaction, citing occasions of inaccessible units due to issues like incorrect entry codes, leading to inconvenient experiences. Reports include after-hours service being unavailable and poor communication, ensuring these concerns leave a significant impact on an otherwise favorable opinion of the storage facility.

Pros: Customers rave about exceptional customer service, especially noting staff members like Alicia's pleasant and accommodating assistance. The self-storage units are described as clean, secure, and competitively priced, making Sunshine Storage a well-regarded choice in Norman.

Cons: There has been a repeated pattern of security issues including thefts, as well as the facility's gate being frequently out of service, non-communicative management during these incidents, and a general state of disrepair such as potholes and units being exposed to dirt and weather. Customers also emphasize dissatisfaction with significant and recurring rental rate hikes without adequate notice, sometimes accompanied by substandard service.

Pros: Customers have praised the facility for offering help when needed, and for being accommodating during auction transactions and rental agreements, with certain staff members consistently providing exceptional service.

Cons: Criticisms address the noticeably higher cost compared to other storage services, with a significant concern involving their non-refundable policy on prepaid rentals, which has led customers to feel misled and unfairly treated when unexpected life events occur.

Pros: The self storage facility receives praise for its cleanliness, security measures like well-lit areas and on-site management, and the friendliness of staff, which adds to a trustworthy and warm experience.