Covered boat storage in Smith Village, OK

Cons: However, security issues are a significant concern, with repeated instances of theft, lock cutting, and intrusions by outsiders, including homeless people and substance users. Additionally, customers have encountered problems with rodents, poor management responsiveness, arbitrary price increases, and inconsistent gate access which affects their ability to use their storage units when needed.

Pros: Customers appreciate the friendly customer service, climate-controlled units, and occasional promotions like the first month free. The facility's convenient access hours, from 6 am to 10 pm, and general cleanliness also received positive feedback.

Cons: Experiences with rat infestations, problematic billing practices leading to third-party collections that are perceived as extensive, difficulty accommodating clients with medical needs, and rigid policies around vehicle storage have significantly impacted the customer experience.

Pros: Customers appreciate the cleanliness and upkeep of the facility, competitive pricing, and the exceptional management provided by Vinnie who provides excellent customer support and ensures safe storage of belongings.

Cons: However, customers have experienced significant rent hikes over their rental period and issues with security, including break-ins and rodent problems. Additionally, there are complaints of poor customer service from some staff members, leading to dissatisfaction and the decision to move to other facilities.

Pros: The storage facility is praised for having clean and well-maintained units, reasonable rates, and accommodating staff who assist with quick and efficient service.

Cons: Customers have raised repeated concerns about incidents of theft and break-ins in the units, suggesting a possible lack of security. Other reports include a unit ceiling collapse and the presence of roaches, implying there may be structural and pest control issues that need to be addressed.

Pros: The self-storage facility is widely appreciated for its reports of outstanding cleanliness, considerate and friendly staff, and offering convenience through options like autopay.

Cons: Despite the general satisfaction, concerns regarding unexpected rate increases, security issues with break-ins, and frustrations around being charged for locks have marred the overall experience, hinting at potential improvements in management practices and fee transparency.

Pros: Customers have praised the facility for its easy application process, clean and well-maintained units, and helpful staff, mentioning comfortable digital transactions and commendable customer service.