Covered RV & camper storage in Norman, OK

Cons: There have been reports of miscommunicated and unfulfilled reservations, unreliable climate control in storage units, issues with vehicle cleanliness, and concerns about misleading information and unavailability. Additionally, customer interactions have included instances of inability to resolve complaints and rude behavior from personnel.

Pros: Customers value the helpful and courteous staff, with some receiving fantastic customer service. The cleanliness of the facility, smooth check-in process, and attentiveness during busy times are also highlighted as appealing aspects.

Cons: Some patrons have expressed dissatisfaction, citing occasions of inaccessible units due to issues like incorrect entry codes, leading to inconvenient experiences. Reports include after-hours service being unavailable and poor communication, ensuring these concerns leave a significant impact on an otherwise favorable opinion of the storage facility.

Pros: Customers rave about exceptional customer service, especially noting staff members like Alicia's pleasant and accommodating assistance. The self-storage units are described as clean, secure, and competitively priced, making Sunshine Storage a well-regarded choice in Norman.

Cons: Numerous complaints revolve around unreliable gate opening times leading to inconveniences, and issues with autopay resulting in wrongfully applied late fees have greatly affected customer satisfaction. Security concerns arise from reports of break-ins, with questionable management response and insufficient surveillance coverage exacerbating the distress. Additionally, ongoing maintenance issues, indicated by poor road conditions and unclean premises, further overshadow the cheap pricing and helpful staff.

Pros: Customers frequently praise the storage facility for its affordability, particularly noting unit prices to be substantially lower than other nearby options. Positive customer experiences frequently mention the friendly staff who are helpful and kind, easing the stress which often comes with moving and storage needs.

Cons: Criticisms address the noticeably higher cost compared to other storage services, with a significant concern involving their non-refundable policy on prepaid rentals, which has led customers to feel misled and unfairly treated when unexpected life events occur.

Pros: The self storage facility receives praise for its cleanliness, security measures like well-lit areas and on-site management, and the friendliness of staff, which adds to a trustworthy and warm experience.

Cons: However, there are significant concerns regarding the presence of individuals living within the units and related cleanliness issues such as urine odor that management has failed to address efficiently, adding to potential security and sanitary risks.

Pros: Customers consistently praise the self storage facility for its remarkable cleanliness, the staff's professionalism and friendliness, excellent customer service, as well as the secure and well-maintained environment.

Cons: Customers express significant discontent with abrupt increases in rates and insurance costs post ownership change, alongside a reduction in accessibility with earlier closing times. Despite some laudability, the aggressive pricing tactics cast a shadow over the facility's merits.

Pros: The self-storage facility wins praise for its exceptional cleanliness, superior customer service, and high safety standards, delivering a consistent and pleasant experience for its patrons.