Covered RV & camper storage in Smith Village, OK

Cons: Although specific instances were not frequently highlighted, common customer concerns usually involve issues such as potential unexpected rate hikes in rental prices, the possibility of hidden fees, and the risk of inadequate security measures.

Pros: The facility shines with highly courteous and knowledgeable staff, praised for their readiness to assist, and offering clean and conveniently located storage options for customers.

Cons: Experiences with rat infestations, problematic billing practices leading to third-party collections that are perceived as extensive, difficulty accommodating clients with medical needs, and rigid policies around vehicle storage have significantly impacted the customer experience.

Pros: Customers appreciate the cleanliness and upkeep of the facility, competitive pricing, and the exceptional management provided by Vinnie who provides excellent customer support and ensures safe storage of belongings.

Cons: Customers have raised repeated concerns about incidents of theft and break-ins in the units, suggesting a possible lack of security. Other reports include a unit ceiling collapse and the presence of roaches, implying there may be structural and pest control issues that need to be addressed.

Pros: The self-storage facility is widely appreciated for its reports of outstanding cleanliness, considerate and friendly staff, and offering convenience through options like autopay.

Cons: Common issues include potential regular price increases, potential hidden fees, potential inconvenient locations, and potential lack of proper security measures at such facilities, based on general customer feedback.

Pros: Unfortunately, there are no available positive comments from customers to report as a basis for the advantages of this self storage facility.

Cons: In contrast, isolated customer concerns revolve around an unsatisfactory encounter with a temporary staff member and occasional discomfort due to raising rental prices. There is also a solitary mention casting the site manager in a negative light, possibly affecting on-site customer experience.

Pros: Frequent praises include secure 24-hour access, individual alarms, and clean storage options accommodating various sizes at the self-storage facility. The staff, especially full-time employees, consistently receive compliments for being friendly and helpful to customers.

Cons: Customers have expressed frustration due to the unavailability of staff in person and over the phone, which has led to issues with timely payments and incurred late fees. Additionally, concerns about pricing inaccuracies and the condition of storage units suggest some internal management issues.

Pros: The cleanliness of the facility and the friendliness and helpfulness of the staff, particularly Kim, are often praised by those using the storage services. Reasonable pricing is also a commonly noted advantage.

Cons: However, security issues are a significant concern, with repeated instances of theft, lock cutting, and intrusions by outsiders, including homeless people and substance users. Additionally, customers have encountered problems with rodents, poor management responsiveness, arbitrary price increases, and inconsistent gate access which affects their ability to use their storage units when needed.

Pros: Customers appreciate the friendly customer service, climate-controlled units, and occasional promotions like the first month free. The facility's convenient access hours, from 6 am to 10 pm, and general cleanliness also received positive feedback.