Covered boat storage in Troy, NY

Cons: Despite excellent customer service, there are significant concerns about unexpected and substantial rental price increases, harsh penalties for late payments, and a contract stipulating increases without prior notice, all of which have led to customer dissatisfaction and impact budget-sensitive clients.

Pros: Customers have praised the storage facility for having friendly, professional staff, a clean and well-lit environment, and a user-friendly website with digital document signing for ease of access.

Cons: There are complaints regarding poor communication from the facility, with calls and messages not being returned in a timely manner, which raises questions about the accessibility of staff.

Pros: Customers appreciate the cleanliness and good maintenance of the storage units.

Cons: Customers have expressed frustration with issues relating to U-Haul services, like problems obtaining access to rented vans, handling damaged rental vehicles without assistance, and challenges during emergency situations where immediate service is crucial. Repeat complaints suggest an overarching issue with reliability and efficiency during critical moments.

Pros: The self-storage facility is appreciated for having clean storage spaces, professional service, and a friendly environment that is particularly accommodating for students needing summer storage, with the added convenience of easy truck rentals and returns.