Climate controlled storage units in Centerton, AR

Cons: Despite the excellent customer service, clients are dissatisfied with substantial and recurrent rate increases for existing customers. Concerns about the affordability for long-term storage needs seem to be a common theme among several customers.

Pros: Customers consistently praise the facility for exceptional customer service, highlighting the helpfulness and friendliness of staff. The facility is appreciated for being notably clean and secure, with convenient 24/7 access.

Cons: However, issues such as inadequate climate control resulting in mold, the inconvenience of online systems and communication, access problems like gate codes not provided, and instances of unresponsiveness from management make the customer experience challenging. Additionally, concerns around **price increases**, potential lack of **proper maintenance**, and **rigid** access hours tarnish the reputation of the facility.

Pros: Many customers applaud the facility for its **cleanliness, security**, and **excellent customer service**, both in-person and through the call center. Users also appreciate the competitive pricing and helpfulness of the staff, providing a pleasant overall experience.

Cons: Persistent complaints revolve around unexpected price hikes, impressions of unprofessional staff conduct, and dissatisfaction with the non-prorated billing upon move-out, which all contribute to a perception of decreased value.

Pros: Customers have consistently praised the facility for its clean environment, efficient and friendly service, and ease of rental transactions. Access to an ample supply of moving trucks adds convenience.

Cons: An isolated incident where a customer was denied access overnight somewhat clouds the otherwise excellent security measures, and while the staff receives accolades, clients do not highlight any advanced security features or insurance options, which could be potential drawbacks.

Pros: The facility consistently receives high praise for immaculate cleanliness, the availability of carts and climate-controlled units, and impeccable customer service provided by staff members who are acknowledged for their helpfulness and professionalism.