Climate controlled storage units in Cabana Colony, FL

Cons: Recurring grievances cite unexpected and significant rent increases, challenges with humidity control leading to unsavory odors, as well as concerns with maintenance such as faulty access doors and an insufficient number of carts available. Additionally, customers report difficulties in communication with corporate customer service and autopayment returns, generating frustration and dissatisfaction with the overall rental experience.

Pros: Customers generally appreciate the quality of service from personnel, highlighting professionalism and helpfulness from representatives such as Nancy, along with the convenience of hassle-free move-ins and easy access through on-demand kiosks.

Cons: Several customers have reported dissatisfaction with the facility not being staffed at advertised opening hours, resulting in challenging customer service experiences on site. There is also feedback regarding persistent price increases which have frustrated long-term patrons, leading some to eventually close their accounts.

Pros: Customers appreciate the clean facilities, secure storage environment, and the presence of air conditioning, which add comfort to the storage experience. Additionally, the level of customer service provided by staff, particularly by one named Ruby, often receives high praise for being helpful and efficient.