Climate controlled storage units in Naples Manor, FL

Cons: A concern is seen with the occasional price hikes as reported by a customer, and there have been criticisms about inadequate lighting outside the property during nighttime, which could present difficulties when loading or unloading after dark.

Pros: Customers frequently praise the facility for its exceptional cleanliness, convenient access to units seven days a week including holidays, and the climate-controlled environment.

Cons: Some customers have reported significant price hikes and storage access woes, including doors that are too small and suboptimal temperature control. Additionally, there are grievances regarding mandatory lock and insurance charges that some find unnecessary and disapproval of overbearing staff attitudes at times, highlighting a variability in customer service experiences.

Pros: The facility consistently receives praise for its cleanliness, strong security, maintained premises, and generally friendly and professional staff. The convenient location and security measures are emphasised by satisfied customers.

Cons: Some customers have faced issues with blocked driveways and denial of facility access, causing significant inconvenience. There are also reports of very unprofessional staff behavior during equipment drop-offs and the customer service’s inability to accommodate or alleviate post-rental grievances, drastically affecting the perceived value despite the facility’s positives.

Pros: The facility is frequently praised for its friendly and helpful staff, as well as for its clean and climate-controlled storage units, which enhance customer confidence.

Cons: Significant issues around customer care when handling sensitive situations, reported instances of unauthorized people living within the units and foul odors, concerns about unoccupied offices, and the inflexibility regarding payment credits add to customer frustrations.

Pros: The storage facility consistently stands out for its cleanliness, professional staff, especially an employee named Alicia, who receives high praise for efficiency and customer service.

Cons: Customer feedback indicates significant dissatisfaction with unchecked rental price increases over short periods, an ill-received full-month charge policy even following prompt move-outs, and a general perception that the facility exploits long-term renters with consistent rate hikes, undermining customer loyalty.

Pros: The facility boasts remarkable cleanliness, ease of the rental process, and a staff often described as friendly and accommodating, with several customers specifically citing their positive interactions with the staff.