Climate controlled storage units in Iona, ID

Cons: Issues with reservation systems and miscommunication lead to customer dissatisfaction and inconvenience, with some reporting faulty equipment, unexpected charges, and access problems. A couple of instances of rudeness by the management contribute significantly to a negative image of the customer service experience.

Pros: Customers appreciate the cleanliness of the facilities and the efficient service provided. Positive interactions with staff members suggest a general intent to assist clients effectually.

Cons: Some customers faced issues related to billing, such as unauthorized charges after discontinuation of the auto-pay facility, and another expressed concern over safety measures not being adequate in icy conditions, which posed a legal liability threat. A recurring complaint includes organization and professionalism being problematic during a storage auction event.

Pros: Customers appreciate the high level of security at the facility, convenient online payment management, and 24/7 access to the units. The property is clean, with temperature-controlled options available and offers value for money in terms of rental rates.