Climate controlled storage units in Kimberly, ID

Cons: Patrons experience significant issues including unexpected reservation cancellations, massive communication gaps with customer service that leads to frustration, and shockingly impolite employee behavior at critical moments. Scenarios of overcharging, sketchy billing practices, and inadequate equipment availability paint a dire picture of organizational mismanagement and customer distress.

Pros: The facility offers capable assistance from staff in tricky situations and has received praise for remarkable customer service during challenging moves. Some members of the team go out of their way to provide discounts, solve customer problems promptly, and revise reservations to save customers money.