Climate controlled storage units in Fincastle, KY

Cons: Despite positive customer service experiences, some have raised significant concerns, such as the facility's lack of accessible elevators, a securely locked property overnight which can result in inconvenient access and distress, snow and slush obstructing pavement access during winter storms. Additionally, there are reports of ineffective climate control leading to property damage and challenges in making payments due to unresponsive practices.

Pros: The self storage facility has consistently been praised for its exceptional customer service, cleanliness, and secure environment. Customers appreciate the helpful and friendly staff that goes the extra mile to assist with storage needs.

Cons: Significant upkeep issues have been noted, such as a gate that has been broken for almost a year, potholes inadequately repaired, and challenges in reaching staff by phone, denoting a decline in property maintenance and potential security concerns. Additional mentions of the facility becoming very dusty suggest a lapse in cleanliness that could affect customer's belongings.

Pros: Customers appreciate the self-storage facility for its customer-friendly service and dedicated team members who facilitate easy rental experiences. The facility's convenience in location and the professionalism shown by staff have left a strong positive impression.