Climate controlled storage units in Solomons, MD

Cons: Customers voice concerns about sudden and significant price hikes during their rental period, as well as mentioning hidden fees that become evident only upon signing the rental agreement. Additionally, some customers perceived policies favoring new renters over current ones as disingenuous, with fresh tenants being offered lower rates.

Pros: The facility receives consistent praise for its cleanliness, climate-controlled spaces, and the friendly, professional customer service offered by the staff.

Cons: Despite the positive reviews, a major concern among clients is the steep rate increases after just a few months of use, potentially making the facility a less attractive option for long-term storage needs. Recurring complaints also indicate inconsistencies in unit assignments and occasional unavailability of promised features.

Pros: Visitors highly praise the facility for its overall cleanliness, vigilant maintenance, and excellent customer service, which stands out due to its friendly assistance in day-to-day interactions as well as problem solving.

Cons: However, there are concerns about the billing practices, including the absence of prorating rent and unexpected price increases without adequate notice. Additionally, some customers have reported frustration with non-secure facility aspects, pointing out gaps in the fencing.

Pros: Customers frequently praise the facility for its cleanliness, easy-to-navigate website for online check-ins, professional and exceptionally helpful staff, and well-maintained grounds and units.