Climate controlled storage units in Cape Girardeau, MO

Cons: Repeated concerns arise over the security infrastructure, with the gate frequently breaking down and prolonged periods without proper camera surveillance or functioning security lights, which undermines customers' sense of safety and trust. Management responsiveness is criticized, especially regarding assistance with security incidents and refund processes, with complaints about the lengthy time taken to return deposits and lack of prorated refund options for unused services.

Pros: Customers are pleased with the secure gated entry, solid steel construction of the units, inclusion of climate control options, and the convenience of the rental and payment process.