Climate controlled storage units in Troy, MO

Cons: While specific complaints are not frequent, general downsides to using storage facilities that could be of concern include potential price increases over time, additional fees that may be hidden initially, and the chance of inconvenient location impacting accessibility for users.

Pros: The self storage facility comes highly recommended by customers for its easy access, friendly staff, exceptionally clean and secure premises, along with an array of options including climate-controlled units and oversized parking suitable for RVs.

Cons: Though not rampant, noticeable cases of deceit--from erroneous advertising like "free" moving trucks that aren't actually free, to property damage and (although eventually reconciled) price issues--besmirch the facility's reputation. Furthermore, physical breaches of contract such as unexplained denials of entry to the unit and inadequate responses to affect repairs on occasion reflect poorly on the establishment. Customers have also expressed dissatisfaction with mismanagement of belongings after moves and unforeseen financial burdens necessitated by insurance claims outside of the contracted company.

Pros: The facility boasts a solid reputation for cleanliness and functional climate-controlled units, combined with reasonable pricing and commendable customer service that exhibits friendliness and professionalism, often accommodating and working through tough situations with their clients.