Climate controlled storage units in Amherst, NY

Cons: The most severe concerns involve [security breaches], such as incorrectly cut locks and unsecured belongings, along with a lack of problem resolution. Customer dissatisfaction also stems from [unexpected price hikes], reports of [poor customer service] in various instances, and a need for more employee support at the facility.

Pros: The storage facility is often praised for its ease of rental, efficient online process, and secure, clean available spaces. Friendly service is highlighted by several customers, contributing to a positive rental experience.

Cons: Users have discussed concerning price hikes, naming it a deceptive practice, and labelled the business untrustworthy for unexpected cost increases due to “market conditions.”

Pros: Many customers appreciate the facility's cleanliness, modern amenities like indoor drive-through access, and Doug's exceptional service, considering it budget-friendly and secure.

Cons: There are significant concerns over rate hikes that double rents over time, alarming instances of poor facility maintenance such as damaged insulation, and customers report dishonest practices like forced positive reviews. Additionally, challenges like insufficient moving equipment and obstructed unit access due to weather conditions detract from the user experience.

Pros: Customers appreciate the helpful and friendly staff, clean facilities, and straightforward processes when getting storage units.