Climate controlled storage units in Arden, NC

Cons: Despite overall positive experiences, there have been troubling instances of extreme rent increases within short periods and reported instances of persistent and overly aggressive contact tactics for late payments that left some customers feeling harassed and unhappy with their business relationship.

Pros: Customers consistently praise the self storage facility for its excellent customer service, particularly highlighting team members who are helpful and communicative, and they appreciate clean, secure, and well-maintained units with easy setup and booking processes.

Cons: A recurring negative aspect is the consistent and significant hikes in rental rates sometimes as high as 25%, and customer dismay over unexpected leaking issues and insurance requirements are notable concerns. Customers also feel burdened by a convoluted sign-up process with extensive forms and redundant requests for information.

Pros: Customers appreciate the cleanliness and well-maintained conditions of the storage facility, along with the excellent on-site management, highlighted as the facility's key attribute.